Customer Service Tips #6 - Practice Active Listening

When you use active listening, your customers feel heard. Make sure your customers know you understand them by clarifying and rephrasing what they say.

#AzmiShahrin

#TripleATraining

#HRDFTrainer

#HRDFTrainingProvider

#KursusKhidmatPelanggan

#CustomerServiceCourseKL

#CustomerServiceCourseMalaysia